Coronavirus (COVID-19)
Some of our services have temporarily stopped or changed. See our Changes to Council services page for services’ status and our Coronavirus updates section for latest information.

Change in Circumstances

You must tell us if your circumstances change.

We need to be told about any changes as it may affect your benefit payments. You still need to tell us your change even if you have told another organisation such as the jobcentre.

We need to be told as soon as the change happens.

Things that may change your situation:

Changes to income

  • Increase/decrease in earnings
  • Change in other benefits
  • Receiving benefit or benefit stopping
  • Change in pension
  • Receiving pension or pension ending

Changes in capital/savings

  • Bank or building society accounts capital/savings increase or decrease
  • Receiving capital/savings including property and land
  • Increase/decrease in stocks and shares

Changes in your family and/or other people who live with you

  • A birth
  • A death
  • Marriage
  • Child leaving school
  • Someone leaving/joining your home
  • A disability
  • Someone going into/coming out of hospital
  • Fostering a child
  • Adopting a child

Changes in your home

  • Moving into a new home or moving out of your home
  • Increase/decrease in rent
  • A change in the type of tenancy you have

Important: If you are not sure if the change will affect your benefit please tell us anyway.

We will need to see proof of your changes, you can supply the proof:

Using our online form:

Report a change

By post:

Benefits Section
Tunbridge Wells Borough Council
PO Box 1358
ME14 9US

In person:

Bring them to us at our Gateway at 8 Grosvenor Road.

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