The Council has enacted its business continuity plans and is redeploying staff to priority services.

Please check our Coronavirus updates page for the latest information about Council services.

Pay for parking using your phone

You can pay for parking using RingGo, a service which lets you pay for parking using a credit or debit card, rather than using cash at a machine.

You can use the RingGo service via the smartphone app, text message, the RingGo website or by telephone.

By using RingGo to pay for parking you:

  • no longer need to carry change
  • don’t have to use a parking machine
  • don’t need to put a parking ticket in your car (Civil Enforcement Officers can check which vehicles are parked with RingGo via their handheld units)
  • can pay for long or short stay parking
  • can extend your parking time
  • can buy multiple days of parking

RingGo is quick, easy, secure and up to 40p cheaper than paying by cash.

How does it work?

You must first register for the service by visiting the RingGo website or by downloading the smartphone app.

app store logo
Google play store
bb app world logo

You only need to register once, and you can then use RingGo whenever you need to pay for parking.

How to pay

Car parks offering the RingGo service will have signs and stickers telling you how to use the service and giving you a RingGo location number.

You can pay through the Smartphone app, the RingGo website or you can call our local rate number.

Telephone 01892 887 868

If you have any problems you can call RingGo customer services on:

Telephone 01892 440 500

You will be asked for the:

  • RingGo location number
  • length of time you are parking
  • the CVV number from your registered credit or debit card
    The CVV Number ("Card Verification Value") on your credit card or debit card is a 3 digit number on VISA® and MasterCard® credit and debit cards printed on the signature strip on the back of the card.

You will then be told the total cost of your parking, confirm the details are correct and the parking payment is completed.

There will be no ticket to display in your car.

Civil Enforcement Officers patrolling the car parks have full details of your payment on their handheld enforcement devices.

Additional Information

  • Calls charged at local rate
  • Parking fees will be charged to your credit or debit card.
  • Optional texts are charged at 20p per text.
  • RingGo location numbers are located at each pay & display machine, please do not enter the bay numbers painted on the ground.
  • You can download VAT receipts or give RingGo your e-mail address and they'll send them every time you park.

Location numbers

Car park RingGo Location number
Beech Street 28503
Camden Road 28504
Commercial Road East 28505
Commercial Road West 28506
Crescent Road 28507
Great Hall 28508
John Street 28519
Linden Park Road 28509
Little Mount Sion 28510
Meadow Road 28511
Royal Victoria Place Level 1-8 28512
Royal Victoria Place Level 8a and above 28513
Torrington 28514
Union House 28515
Mount Pleasant Avenue 28516
Town Hall Yard 28517
Yew Tree Road 28520
Dispensations 28518
A - Z of council services