Contact us
Click or tap a council service below to see the most popular online services and how to make contact by email or telephone.
What are you contacting us about?
Our most popular online benefits services
We also offer a range of other online benefits services and information.
For enquiries about Housing Benefit, Council Tax Support, and any other benefits matters:
Email: benefits@tunbridgewells.gov.uk
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
Our most popular online bins and recycling services
- check your bin collection day
- report a missed bin
- order new or replacement bins
- garden waste service sign-up
We also offer a range of other online bins and recycling services and information.
For all questions relating to bin collections, recycling sites, and any other waste matters:
Email: info@tunbridgewells.gov.uk
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
Our most popular online Council Tax services
We also offer a range of other online Council Tax services and information.
For enquiries about your Council Tax bill, discounts and exemptions, and any other Council Tax matters:
Email: counciltax@tunbridgewells.gov.uk
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
Our most popular online housing services
We also offer a range of other online housing services and information.
For advice on the housing register, bidding, homelessness, and any other housing matters:
Email: housingadvice@tunbridgewells.gov.uk
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
Our most popular online parking services
- pay a penalty charge notice
- appeal a penalty charge notice
- parking permits and season tickets
- car parks
We also offer a range of other online parking services and information.
To discuss parking permits, parking fines, and any other parking matters:
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
Our most popular online planning services
We also offer a range of other online planning services and information.
For enquiries about planning permission, and any other planning matters:
Email: planning@tunbridgewells.gov.uk
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
For all other council services:
Email: info@tunbridgewells.gov.uk
Telephone: 01892 526121
Our switchboard and contact centre are open Monday to Friday, 9am to 5pm.
You can write to us at:
Tunbridge Wells Borough Council
Town Hall
Mount Pleasant Road
Royal Tunbridge Wells
Kent TN1 1RS