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Other ways to pay


Telephone payments

Payments can be made securely on our automated telephone payment line.

Telephone: 0800 023 7086

Please follow the prompts to make your payment. You will be given a transaction number when your payment is successfully completed.

Bank transfer or standing order

You can make payment through your own online banking by transferring payment to the council's account or by setting up a regular standing order.

Please ensure you quote your nine digit account reference number on all payments.

Our bank details are:

Bank: Lloyds Bank
Account name: Tunbridge Wells Borough Council
Sort Code: 30-00-02
Account Number: 01396914 
IBAN: GB02LOYD30000201396914
BIC: LOYDGB2LCTY

Cash payments

Cash payments can be made using the payment kiosk in the Tunbridge Wells Gateway.

Cheque payments

Unfortunately we are not in a position, at present or for the foreseeable future, to process cheques due to the health risks presented by Covid-19.

Cheques should be made payable to Tunbridge Wells Borough Council.

Please ensure you quote your nine digit account reference on the reverse of the cheque.

Allocation of payments

If you have outstanding Council Tax arrears for a previous year, and your payment does not match the amount outstanding on the current year, your payment may be allocated towards the arrears rather than where you intend. You'll need to contact us to let us know which year your payment is for.